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fAIth Privacy Policy

Welcome to fAIth! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application, fAIth ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.

Last updated - 17/05/2024

fAIth ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and store your information when you use our mobile application ("App").

Information We Collect

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We collect the following information when you use our App:
  • Basic Profile Information: This includes your religion, country, and preferred language.

  • Conversation Data: This includes the transcripts of your conversations with the AI chatbot within the App.

  • Message of the Day Data: This includes the date you accessed the message and any interactions you have with it (if applicable).

  • Journal Entries (Optional): You can choose to store up to 5 journal entries within the App.

 

How We Use Your Information

We use your information to:

  • Provide, personalize, and improve the App and our services.

  • Tailor the AI chatbot's responses to your religion, country, and language preferences.

  • Deliver the Message of the Day and any relevant information.

  • Create and store your journal entries (if you choose to use this feature).

  • Communicate with you about the App, such as providing updates and support.

  • Comply with legal and regulatory requirements.

 

How We Share Your Information

We do not share your personal information with third parties for marketing or advertising purposes. We may share your information with third-party service providers who help us operate the App, such as cloud storage providers. These service providers are contractually obligated to keep your information confidential and secure.

 

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal processes, protect the safety of others, or investigate fraud.

 

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the App's services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

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Deleting Your Data

You can delete your data or your entire account through the "Manage" tab within the App.

  • Delete Data: To delete all your data associated with your account, navigate to the "Manage" tab and click on "Delete Data." You will not be required to enter a password to complete this action. This will delete your conversation history, message of the day history, and journal entries (if applicable).

  • Delete Account: To delete your entire account and all related data, navigate to the "Manage" tab and click on "Delete Account." You will be required to enter your password to complete this action. This will permanently delete your account, all associated data, and your ability to access the App.

 

Your Rights

You have the following rights regarding your information:

  • Access and update your information.

  • Request deletion of your information.

  • Object to the processing of your information.

  • Withdraw your consent to the processing of your information (where applicable).

You can exercise these rights by contacting us through the contact information provided below.

 

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure. We cannot guarantee the security of your information.

 

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to delete the information from our servers.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

accesscommsa@gmail.com

 

Additional Information

  • This Privacy Policy applies only to our App. It does not apply to any third-party websites or services that you may access through the App.

  • This Privacy Policy is incorporated into and subject to the Terms of Service for our App.

Contact

For any additional information, please contact us

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